Privacy Policy

Last Updated: September 3, 2026

Crownwalk ("Crownwalk," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and purchase information

• Payment-related information necessary to process transactions

• Account information, if you create an account

• Customer service communications

• Device and browser information

• IP address

• Website usage and interaction information

• Information collected through cookies and similar technologies

We generally do not receive or store complete payment card numbers when payment processing is handled by third-party payment providers.

2. How We Use Information

We may use collected information to:

• Process and fulfill orders

• Process payments

• Deliver products

• Send order confirmations and transactional communications

• Provide customer support

• Respond to questions and requests

• Prevent fraud and unauthorized transactions

• Maintain and improve our website

• Analyze website usage and performance

• Send marketing communications where permitted and, where required, with your consent

• Comply with legal obligations

• Protect our business, customers, and website

3. Shopify and Service Providers

Our online store is powered by Shopify. We may also use third-party service providers for functions such as payment processing, shipping, analytics, customer support, marketing, fraud prevention, website functionality, and order fulfillment.

These providers may process information as necessary to provide their services.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to remember preferences, maintain shopping functionality, understand website usage, improve our services, and support advertising or marketing activities.

You may be able to control cookies through your browser and through privacy settings made available on our website.

Disabling certain cookies may affect the functionality of the store.

5. Marketing Communications

If you subscribe to marketing communications, we may send promotional emails, offers, product updates, or other marketing messages.

You can unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete or administer your purchase.

6. How We Share Information

We may disclose personal information to:

• Shopify and technology providers

• Payment processors

• Shipping and fulfillment providers

• Customer service providers

• Analytics and marketing providers

• Fraud prevention and security providers

• Professional advisors

• Government authorities or law enforcement when legally required

• Other parties when necessary to protect our rights, customers, or business

We do not sell personal information for money in the ordinary sense of that term.

Certain privacy laws may define "sale" or "sharing" more broadly than ordinary usage. Where applicable, we will provide required disclosures and choices.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, legal compliance, dispute resolution, and legitimate business purposes.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include rights to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how personal information is collected or used

• Opt out of certain targeted advertising, sale, or sharing activities where applicable

• Appeal certain privacy decisions where applicable

To submit a privacy request, contact:

Email: contact@crownwalk.shop
Phone: +1 321-233-5681

We may need to verify your identity before completing certain requests.

10. California Residents

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include rights concerning access, deletion, correction, and opting out of certain forms of sale or sharing of personal information.

If applicable, Crownwalk will honor valid privacy requests as required by law.

11. Children's Privacy

Our store is not intended for children under the age at which parental consent is required under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Crownwalk is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.

14. Contact Us

Crownwalk
5530 Main St
Bethania, NC 27010
United States

Email: contact@crownwalk.shop
Phone: +1 321-233-5681